Frequently Asked Questions

                                           

 

Click on Buzz the Bee to speak to our staff.

The Mathematics for 11+ and English for 11+ CDs are available exclusively from all Nigel R Khan Bookseller locations.

 

Our products works on all Windows Operating Systems such as Windows ME, Windows Xp, Windows Seven, Windows Vista, Windows Eight etc.

 

Our products not available for download but we do provide upgrades via download.  However you may contact us to arrange for a demo of the product.

 

When you install the program you may use it 15 times or for 10 days after which you have to register the program to continue using it.  This prevents unauthorized use of the software.  It also allows you to lend it to a friend who may try it for the same evaluation time period but must purchase their own CD to continue using the program.  Please ensure that you register your CD before you lend it to a friend DO NOT let them register your CD.

 

The codes are long because they are generated based on your computer system and are unique to your computer.  Therefore the registration key you receive after you register your CD cannot be used by another person to register another CD or the same CD on another computer. This is to help prevent unauthorized usage of the software.

 

The two main pieces of information you require are:

  • The Installation Key - This is a 24 digit code that is displayed in the registration window when you click on the Register button.

  • The CD key - This is a 16-digit code that is printed on the back of the paper sleeve containing the CD.  You should never throw away this key.

You may register your CDs in three ways:

  • Register via automatic Internet Registration (fastest method)

  • Register via Manual Internet Registration

  • Call us toll free at 1-800-744-EXAM (3926)  (9 AM - 7 PM) and we will register the CD for you.

No.  The registration key you receive can only be used one time.  If you reinstall the software you must register it with a new key.  Visit us online or call us toll free at 1-800-744-EXAM (3926)  (9 AM - 7 PM)  to receive your new code.

 

Can more than one child use the software?
With the CD the child gets immediate feedback at their convenience without having to wait for someone to correct their work. The software is at their beck and call so to speak. The parent and child are able to visually monitor the child's progress through performance graphs. The use of technology is also a great motivator for today's children as this is their preferred method of interaction. This all serves to enhance your child's interest and encourage them to practice lots of questions and build their confidence before the exam.

 

I can't view the progress charts or some of the questions are not displaying images

You need to update the Adobe flash player on your computer. To do this locate the Flash Player Install folder located on your Mathematics or English for 11+ CD and simply run the exe located within. Or you may visit www.adobe.com and download the latest Flash Player from there. Please note that when visiting the website you need to be using Internet Explorer in order for the installation to successfully solve the problem.

 

 

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